Frequently Asked Questions
General Questions
- Do I need to register for a course to become a member?
- I am not a member, can I purchase a course?
- I have lost my Member Username/Password - what do I do?
- I wish to change my Password - can you help?
- I wish to change my Username - can you help?
- I am not receiving the Fiona Harrold Newsletter, why?
- I am not receiving email from fionaharrold.com, why?
- I want to train as a Life Coach, can you help?
Payment FAQs
- How can I pay for a course or product?
- I paid for a course - how do I access it?
- I paid for a book/tape/CD and have not received it
- Can I pay offline/by phone?
Questions About Our Courses
- How do I access my course(s)?
- How long does it take to complete a course?
- How much time do I need to complete a weekly module?
- Is coaching included with courses?
- Are any new courses planned?

